Above & Beyond: Business Traveler USA

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The past year for business travel has been anything but business as usual. After a gloomy winter, the introduction of vaccines and the decline in the number of coronavirus cases have brought a growing sense of optimism and, with it, a determination to get back on the road. Tracking pandemic data has been a roller coaster ride with peaks and valleys, making the disease anything but predictable.

But as business travel recovers and our readers hit the road, the entire industry has shown extraordinary resilience and imagination, balancing what is needed to care for the traveler while plotting. the road to recovery. And that really is the big story of the year – and the motivation behind the winners and finalists of the Best in Business Travel Awards for 2021.

Business traveler celebrates the 33rd year of the Best in Business Travel Awards, making it one of the longest-serving Readers’ Choice Awards in the industry. And there’s a good reason behind the longevity of the awards: The recipients of the Best in Business Travel Awards are a select group of travel providers that our readers recognize as consistently delivering the highest quality products and services during this season. most difficult year in history. Of travel.

The awards honor travel suppliers in 53 different categories, including the top three voters in each, representing both winners and finalists. Categories include Best-in-Class for Global Travel, Top Airlines and Business Hotel Chains by Regions, as well as Top Airports, Meeting Destinations, Car Rental, Carpool, Leisure Experiences, Services and products.

You’ll notice new names among the recipients this year, as well as some familiar choices. This may be due in part to changing travel habits brought about by the unusual circumstances of the past 18 months. Others are there because new categories have been introduced to better reflect the breadth and diversity of the business travel world.

Whatever experiences you, our readers, have had during this exceptionally difficult year, your votes for the Best in Business Travel Awards always encourage and inspire our industry to do more, overcome all challenges and changes, and to build a stronger, brighter, more vibrant future for business travel.

THE BEST OF WORLD TRAVEL

Best airline in the world

Winner

Singapore Airlines

Finalists

Delta Airlines

Emirates

World’s Best Airline for International Travel

Winner

Etihad Airways

Finalists

Singapore Airlines

Delta Airlines

Best airline alliance

Winner

one world

Finalists

Star Alliance

SkyTeam

Airline offering the best first class service in the world

Winner

Singapore Airlines

Finalists

Emirates

Etihad Airways

Airline offering the best business class service in the world

Winner

Singapore Airlines

Finalists

Qatar Airways

Emirates

Airline with the best Premium Economy service in the world

Winner

Singapore Airlines

Finalists

Cathay Pacific Airways

Virgin atlantic

Airline with the best economy class service in the world

Winner

Delta Airlines

Finalists

Singapore Airlines

Turkish airlines

Best Airline Cuisine in business class

Winner

Singapore Airlines

Finalists

Qatar Airways

Delta Airlines

World’s Best Overall Flight Experience

Winner

Singapore Airlines

Finalists

Delta Airlines

Emirates Airways

Airline with the best overall customer service

Winner

Delta Airlines

Finalists

Singapore Airlines

Qatar Airways

Best Airline Business Program

Winner

Turkish airlines

Finalists

Delta Airlines

American Airlines

BEST AIRLINES BY REGION

Best North American Airline for International Travel

Winner

Air Canada

Finalists

Delta Airlines

United Airlines

Best Airline for Travel in North America

Winner

JetBlue

Finalists

Delta Airlines

Southwest Airlines

Best Airline in Africa

Winner

South African Airlines

Finalists

Ethiopian Airlines

Qatar Airways

Best Airline in Asia

Winner

Singapore Airlines

Finalists

Cathay Pacific Airways

JAL

Best Airline in the Middle East

Winner

Emirates

Finalists

Qatar Airways

Etihad Airways

Best Airline in Western Europe

Winner

British Airways

Finalists

KLM Royal Dutch Airlines

Lufthansa

Best Airline in Central and Eastern Europe

Winner

LOT Polish Airlines

Finalists

Turkish airlines

Lufthansa

BEST AIR TRAVEL EXPERIENCE

Best North American Airline for Business Class Service

Winner

United Airlines

Finalists

Delta Airlines

American Airlines

Best North American Airline for Premium Economy Service

Winner

Delta Airlines

Finalists

United Airlines

American Airlines

Best Business Class in Africa

Winner

Qatar Airways

Finalists

South African Airlines

Delta Airlines

Best Business Class in Asia

Winner

Singapore Airlines

Finalists

Cathay Pacific Airways

Delta Airlines

Best Business Class to Western Europe

Winner

Lufthansa

Finalists

KLM Royal Dutch Airlines

British Airways

Best Business Class to Central and Eastern Europe

Winner

Lufthansa

Finalists

Turkish airlines

KLM Royal Dutch Airlines

Best Business Class in the Middle East

Winner

Qatar Airways

Finalists

Emirates

Etihad Airways

Best Business Class to South / Latin America

Winner

Delta Airlines

Finalists

United Airlines

LATAM

Best Business Class in Australia / New Zealand / South Pacific

Winner

Qantas

Finalists

Air New Zealand

Delta Airlines

Best North American Airline for the In-Flight Experience

Winner

JetBlue

Finalists

Delta Airlines

United Airlines

Best Airline for Trans-Pacific Service

Winner

Cathay Pacific Airways

Finalists

Singapore Airlines

ANA (All Nippon Airways)

Best airlines for transatlantic service

Winner

Lufthansa

Finalists

British Airways

Virgin atlantic

BEST HOTEL EXPERIENCE

Best luxury hotel brand

Winner

Four Seasons Hotels and Resorts

Finalists

Ritz Carlton Hotel

La Péninsule Hotels

Best Boutique Hotel Brand

Winner

Hotels &

Restaurants

Finalists

Autograph Collection Hotels

The best hotels in the world

World’s Leading Business Hotel Brand

Winner

Marriott International

Finalists

Hilton Hotels and Resorts

IHG Hotels and Resorts

BEST HOTELS BY REGION

Best Business Hotel Brand in Asia

Winner

Shangri-La Hotels & Resorts

Finalists

Mandarin Oriental Hotel Group

La Péninsule Hotels

Best Business Hotel Brand in Europe

Winner

Hilton Hotels and Resorts

Finalists

Marriott International

IHG Hotels and Resorts

Best Business Hotel Brand in the Middle East

Winner

Jumeirah Group

Finalists

Ritz Carlton Hotel

Marriott International

Best Business Hotel Brand in North America

Winner

Marriott International

Finalists

Hilton Hotels and Resorts

IHG Hotels and Resorts

Best Business Hotel Brand in South America / Latin America

Winner

Marriott International

Finalists

IHG Hotels and Resorts

Hilton Hotels and Resorts

BEST LOYALTY PROGRAMS

Best Frequent Flyer Program

Winner

Delta Air Lines – SkyMiles

Finalists

United Airlines – MileagePlus

Southwest – Quick Rewards

Best hotel loyalty program

Winner

Marriott Bonvoy

Finalists

Hilton Honors

IHG Rewards

Best Credit Card Rewards Program

Winner

American Express

Finalists

A capital letter

Amtrak Mastercard

BETTER GROUND CONNECTIONS

Best meeting destination in the United States

Winner

Las Vegas

Finalists

Orlando

Honolulu

Best international meeting destination

Winner

Cancun

Finalists

Seoul

Amsterdam

Best airport in the world

Winner

Singapore Changi (SIN)

Finalists

Seoul Incheon International (ICN)

Amsterdam Schiphol (AMS)

Airport with the best duty-free shopping

Winner

Seoul Incheon International (ICN)

Finalists

Singapore Changi (SIN)

Atlanta Hartsfield-Jackson International (ATL)

Best Car Rental Company in North America

Winner

national

Finalists

Hertz

Opinion

World’s Best Car Rental Company

Winner

Hertz

Finalists

Sixt

Business

Best carsharing service in the world

Winner

Lyft

Finalists

Uber

Best credit card

Winner

American Express

Finalists

Capital One Venture

Hunt the sapphire

Best brand of luggage

Winner

Tumi

Finalists

Briggs & Riley

A way

BEST LEISURE EXPERIENCES

Best Luxury Cruise Line

Winner

Silversea

Finalists

Celebrity cruises

Regent Seven Seas Cruises

Best luxury resort

Winner

Waldorf Astoria Los Cabos Pedregal

Finalists

Saint-Régis Bora Bora

The one and only Palmille

Best golf resort

Winner

Pebble Beach Golf Resort (United States)

Finalists

Ocean course on Kiawah Island

Trump Scotland


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