A dilemma for the gambling industry is a job seeker’s dream as US casinos embark on a major hiring spree. [Image: Shutterstock.com]
Chronic staff shortages
Casinos across the United States are embarking on a ‘big wave of hiring’ as the gambling industry seeks more staff in the face of its return from the pandemic that has cut jobs and lost customers, reports the Associated Press.
more than “100 casinos and other employers will offer 13,000 jobs” at a job fair in Las Vegas on Friday
According to PAmore than “100 casinos and other employers will offer 13,000 jobs” at a job fair in Las Vegas on Friday that will bring together only about 6,000 people.
Atlantic City’s Hard Rock Casino President Joe Lupo, meanwhile, estimates that there are currently 2,000 full-time and part-time casino jobs in the East Coast’s gambling capital.
In Cabazon, Calif., the Morongo Casino Resort & Spa has been holding job fairs since December and has at least two more planned this month, according to the city news service. It’s a similar story in North Carolina, where the Eastern Band of Cherokee Indians said in March it needed about 900 additional employees for its Harrah’s Cherokee Casino Resort and Harrah’s Cherokee Valley River Hotel & Casino.
In West Virginia last month, racetrack casinos notified state regulators that a staffing shortage was preventing them from operating at full capacity for the third year in a row.
As casinos are among many industries in America desperate to recruit new employees, they find themselves embroiled in a hiring war. Not only are they vying for new casino staff, but they are also vying for employees with experience in the hospitality and tourism industries, among others.
Casey Clark, senior vice president of the American Gaming Association (AGA), said gaming is experiencing the same labor issues that are being felt across the economy.
“Competition for talent is a huge impediment to growth, and we’re also seeing expansion in the game with increasing customer demand,” he said. “These things are problematic when they happen together.”
more than 40,000 jobs remain unfilled after Nevada casinos reopen
In Clark County, birthplace of Las Vegas, the PA quoted an economic development official as saying in February that more than 40,000 jobs remained vacant after casinos in Nevada reopened after being temporarily closed in 2020. One example of the job shortage saw Caesars want to hire 500 people during of a single job fair in February.
A vice president of MGM Resorts, Wanda Gispert, gave another example of the huge staff vacuum that casinos are desperate to fill. “Work is available whether you are a first-time job seeker, changing fields, have just moved to the area, or are retired and want to return to work.”
A market of job seekers
The labor shortage is an opportune time for casino workers. According to PA, casinos are offering to train staff without the skills – such as card dealing – that were once a prerequisite just to get an interview. Casinos also increase salaries and benefits.
Bill Callahan, general manager of Ocean Casino Resort in Atlantic City, said that in some departments “people who were making $14 an hour a year ago might be making $16 or $17 now.”
For those looking for new careers, it seems casinos are the new fruit at hand.